We have a full privacy policy but we also operate to some basic principles. It's our job to earn the trust of fans.
Our Principles
We want to create a great live experience for fans. We are a "fans first" company. This means that everything we do, we weigh up the impact on you as a priority.
We will protect your data. We aim to minimise the data we need to run the game.
We use google analytics to track anonymous user behaviours. If we use it, it'll be listed here. We have also added Facebook's pixel tracker. This shows us the players that clicked on one of our posts and how many of them went on to actually enter the game. Facebook will also be aware you play Mixnpik.
You are in control of your data. We have opt-out functionality for emails and we will be adding more controls to the account page over time.
If you have any questions, reach out to us.
Note, Mixnpik was previously known as Chancer. Any remaining references to "Chancer" shall be taken to mean Mixnpik.
Who we are
Mixnpik is operated by Recode Sports Limited (New Zealand company number 7682739). Our website address is https://www.recodesports.com where you will find our contact details.
What personal data we collect and why we collect it
Recode Sports aims to protect your privacy as a user of it's website and games. Our goal is to provide you with services and information tailored to your individual needs while complying with our obligations under the New Zealand privacy act 2020 (Privacy Act).
We may collect or request personal information with your consent. We collect this information to enable the operation of our games, for example, to enable us to contact players when they win one of our competitions.
This policy outlines how and why we collect information from you, how we store it, how you can access and correct that information and when we might disclose information to other people.
This privacy policy also confirms our obligations under the Privacy Act 2020. For more information about how your personal information is protected under the Privacy Act 2020 visit www.privacy.org.nz.
What does the policy cover?
This Privacy Policy only covers our use of Your information. It does not apply to the practices of third parties that we do not own or control, such as any third party websites, services and applications (e.g. YouTube, Google, Twitter, Facebook, Instagram, etc.) (each a “Third Party Service”) that you you may make use of when using the Service. We cannot take responsibility for the content or privacy policies of those Third Party Services, please review those services’ policies carefully.
Collection
We will collect information about you when you visit our website and when you enter any of our competitions.
Log data
When you access our servers via Mixnpik, we may automatically log the standard usage data provided by your device. This data may include your device’s Internet Protocol (IP) address, your device type and version, your activity within the app, time and date, and other details.
Additionally, when you encounter certain errors while using the app, we automatically collect data about the error and the circumstances surrounding its occurrence. This data may include technical details about your device, what you were trying to do when the error happened, and other technical information that may have contributed to the problem.
Device data
What we collect can depend on the individual settings of your device and the permissions you grant when you install and use the app.
Use
We hold and use the information we collect for a number of purposes, including:
Enabling you to securely participate in our games and competitions;
Offering you rewards, special offers, competitions and other promotions;
Providing you with information on new product(s) and service(s) and/or products and services of carefully selected third parties we think you might like. When we get in touch via email or SMS, you agree that these marketing messages from us and our third-party friends don't need to include an option to unsubscribe in the message though we do currently include one in emails;
You agree that we and our trusted partners may send you marketing messages, electronic or otherwise, about (amongst other things) our rewards, special offers, competitions and other promotions, and those of our agents or third parties which we consider may be of interest to you.
You may unsubscribe from receiving marketing messages from us and our agents at any time using the unsubscribe function or emailing us at unsubscribe@recodesports.com.
User Profile Information
User profile information including your username and other information you enter may be displayed to other users to facilitate user interaction within the Services. We will not directly reveal user email addresses to other users.
Information Shared with Our Agents
We employ and contract with people and other entities that perform certain tasks on our behalf and who are under our control (our “Agents”). We may need to share Personal Information with our Agents to provide products or services to you. Unless we tell you differently, our Agents do not have any right to use Personal Information or other information we share with them beyond what is necessary to assist us. You hereby consent to our sharing of Personal Information with our Agents.
Information Disclosed When Transferring the Business
In some cases, we may choose to buy or sell assets. In these types of transactions, user information is typically one of the transferred business assets. Moreover, if we, or substantially our assets, were acquired, or if we go out of business or enter bankruptcy, user information would be one of the assets that are transferred or acquired by a third party. You acknowledge that such transfers may occur and that any acquirer of us or our assets may continue to use your Personal Information as outlined in this policy.
Children’s Privacy
We do not knowingly collect or solicit personal information from anyone under the age of 13 or knowingly allow such persons to register. If we become aware that we have collected personal information from a child under the relevant age without parental consent, we take steps to delete that information.
Cookies
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Analytics
Like many websites, we use web analytics services, like Google Analytics for example. These services use “cookies”, which are text files placed on your computer, to help us analyse how you use our site. The information generated by the cookie about your use of our website (including your IP address) will be transmitted to and stored on servers belonging to the companies providing the analytic services. These companies will use this information to evaluate your use of our website, and to compile reports for Mixnpik.com on the site’s activity (for example, number of visitors to our site, how long they spend on the site when they visit and their geographical location). They may also transfer this information to their agents or where required to do so by law. The companies providing the web analytic services will not associate your IP address with any other data they hold. You may refuse the use of cookies by selecting the appropriate settings on your browser. By using our website, you consent to the processing of data about you as set out above.
Who we share your data with
We may share your data with the sports team, leagues or their partners but we currently have no plans to do so during our trial periods.
How long we retain your data
If you play one of our games the gameplay and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up gameplays automatically.
For users that register on our website or games (if any), we also store the personal information they provide in their user profile. In the near future all users will be able to see, edit, or delete their personal information at any time. However, as we are in early stage testing we do not currently have the Account management feature so we ask that you email support@recodesports.com for any account queries.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Your contact information
Got to www.recodesports.com/about to get in touch.
Additional information
How we protect your data
Your personal information is contained behind secured networks and is only accessible by a very limited number of people who have special access rights to our systems, and are required to keep the information confidential. It’s in their contract. In addition, any sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
What Happens When There Are Changes to this Privacy Policy?
If we change our privacy policies and procedures, we will post those changes on this page. If we make any changes to this Privacy Policy that materially change how we treat your personal information, we will endeavor to provide you with reasonable notice of such changes. We may do so via a prominent notice in the Service or to your email address of record, and where required by law, we will obtain your consent or give you the opportunity to opt out of such changes.
Version 5, September 2023
Auckland, New Zealand